Horticulture Sales Specialist – Horticulture LED Lighting
Illumitex is seeking a team player to join our high performing sales team to help us grow our rapidly expanding horticulture LED lighting business. This position will assist the outside sales team in building and enhancing our customers overall experience by helping to explain how our products provide reduced energy costs, better crops and yield. The Horticulture Sales Specialist position is a key part of our team and will include supporting lead generation and prospecting, sales growth, while assisting in training and education at select distribution and retail outlets throughout the US and Canada.
Would prefer our ideal candidate be located at our corporate headquarters in Austin, Texas.
• Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexity (via telephone, chat, web, or e-mail); or working with subject matter expert to address a solution of even higher complexity.
• Handle incoming customer service sales calls and emails, assisting in initial consultation and product specification by providing expertise for spectra and plant growth.
• Responsible for lighting designs and customer layouts as requested to support the sales team.
• Provides both pre- and post-sales technical advice and account management during the entire sales process.
• Drive total customer satisfaction by partnering with sales and customer service to ensure accurate order placement, on-time delivery and represent customer needs as they arise.
• Remains up-to-date on new product, technology, and services offerings.
• Assist in developing education and training programs for customers and Illumitex staff including but not limited to assisting and providing web and video content.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Manage pipeline, ensuring an accurate forecast with weekly updates in Salesforce.com